Support center

We can help you deploy and scale R2 Pro.

Access guides, onboarding resources, and direct support when you need it.

Email support

Average response

Priority

2 hrs

Standard

12 hrs

Getting started

Set up your first device, calibrate sensors, and run your first capture.

Invite your team, configure permissions, and establish secure storage.

Ship firmware updates and monitor device health across sites.

How do I schedule a calibration?

Schedule directly in the R2 Pro app or contact support for field calibration.

What regions are supported?

R2 Pro ships globally with region-specific compliance packages.

Can I add more storage?

Yes. Expandable storage modules are available with enterprise plans.